- Sermons & Media
- Sermons & Media
This year has been a time of testing; an interruption in our daily lives. As 2020 draws to a close, we wanted to take some time in this BocaLead session to talk about how we as people, organizations, and businesses move forward into the new year. We start by defining and recommitting to our values.
If we are to succeed in business – especially after a year like this one – there are five values we have to commit to maintaining within our teams at work, and with our clients and customers.
The firm belief in the reliability, truth, ability, or strength of someone or something. Trust is the glue that brings everything together. To paraphrase Jesus Christ, if you’re trustworthy in the small things, you’ll be trustworthy in the big things. When you establish trust and show you’re trustworthy, the result is empowerment – of your employees, your clients, and anyone you deal with. We think the currency of influence is money, but it’s not. It’s trust, and when trust is present, the money will follow, not the other way around.
The feeling of admiration for people’s abilities, qualities, or achievements. Respecting colleagues, customers, and vendors is key to success in whatever field you’re in. Part of proving your trustworthiness is demonstrating respect for those around you. When you respect others and they respect you, the result is a mutual appreciation and gratitude.
A feeling of strong support for someone or something, whether it be to leadership, returning customers, vendors, or fellow team members. When loyalty is felt, a relationship is formed that brings meaning, satisfaction and a deeper contribution to the work you’re doing.
Knowing and understanding the company, its strengths and weaknesses, as well as your customers. By becoming more aware of what is going on around you, such as the needs of your team and the needs of your customers, you can better understand how to provide great service to everyone both inside and outside of your company.
Some say that humility is having a small view of yourself. We here at BocaLead believe humility is having the “right” view of yourself, of your abilities, and your level of importance. When you approach every situation with humility, you make yourself more accessible, and the truth shines through. Showing humility means admitting your mistakes, asking for help, saying “I don’t know,” and above all, putting others first.
Communication is the exchange of information. Collaboration is doing so within the connection of people – it’s working together to get something done. When you have good communication, you also have good listening. To put it plainly, to be a good communicator, you also have to be a good listener, and when you are a good communicator, you will inspire people to listen to what you have to say. When you communicate effectively and foster an environment of collaboration, whether it be with your team, or those who your company serves, the result will be a long-term understanding, creating repeat business and longevity with staff.
Each of these keys, these values, can stand alone, but when built upon each other, they create something even greater. Trust builds respect, respect builds loyalty, loyalty builds humility, humility builds awareness, and awareness builds long term relationships.
Without knowing your values, everything just falls apart. So, we’d like to encourage you to take some time over the next few weeks to evaluate yourself, your organization, and your mission to determine your values so you can move forward and thrive for years to come.
We here at BocaLead hope 2021 is the best year you’ve ever had. To those of you who celebrate Hanukkah, Happy Hanukkah! If you celebrate Christmas, we hope you have a blessed Christmas. And if you celebrate nothing at all, we hope you have a meaningful time with your family this season.
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